ioXpress KM Frequently Asked Questions
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General
Questions & Answers
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The most critical problem facing organizations is the management of large
amounts of data. ioXpress is a web-based enterprise knowledge management
solution designed to help companies effectively manage their documents, enable
knowledge sharing, and enhance communication. It serves as a knowledge manager
for creation, editing, storage, and retrieval of reusable documents within a
corporate environment. All document collections are categorized, centralized,
and managed through a secure database platform.
Although ioXpress Knowledge Manager can solve a variety of corporate document
management problems, it is designed to meet challenges facing chemical and
petrochemical manufacturing companies, who must comply with regulatory
standards such as OSHA’s Process Safety Management (PSM) standard, EPA’s Risk
Management Program, as well as their own internal corporate performance
standards.
ioXpress 2003 is a powerful program that enables teams and organizations to
efficiently gather the information they need through rich, dynamic forms. The
information collected can easily be reused throughout organizations and across
their business processes because ioXpress supports industry-standard Extensible
Markup Language (XML). The XML support enables ioXpress customers to share
information across their organizations and business processes for greater
business impact. ioXpress is a web-based solution you can use to create
libraries on an as-needed basis to manage group activities and produce shared
deliverables.
For a complete description of the features and functionality of ioXpress,
please see the ioXpress brochure.

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ioXpress provides customers with an easy and efficient way to
create rich, flexible forms. In addition, ioXpress provides a user-friendly
interface for entering information into these forms, transparently creating
XML. Ready-to-use sample forms in ioXpress address common usage scenarios.
The power of ioXpress is the ability to link data to other data and documents
in different formats. As changes are made, data can be linked to updated
information. Consider the power and flexibility of the system when applied to
PHA management. The action items generated by the PHA could be linked to
drawings or procedures to provide positive verification that the item has been
completed. The system will notify interested parties of upcoming deadlines for
completion of tasks and when tasks are completed. The PHA study section could
be updated for each change made to the process and the revised study section
linked to an updated P & ID and process safety information providing the
capability to continuously revalidate your PHAs for each change made to the
process.

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ioXpress helps teams and organizations obtain the information they
need in a timely manner, enabling them to make informed and effective
decisions. ioXpress helps:
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Collect information quickly and validate it against the organization's business
criteria. This reduces errors, avoids having to redo work, and helps people
more quickly and accurately get the information they need
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Provide people with a flexible way to collect information so they can adjust to
changing business conditions
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Take advantage of existing IT investments and knowledge to ease the deployment
costs of ioXpress

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ioXpress can be applied to many different scenarios, either within
organizations, within workgroups, or across suppliers or partners. Using
ioXpress you could use specific modules that cover all the PSM elements. Some
of the important modules cover:
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Process safety information
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Process hazard analysis
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Management of change
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Operating procedures
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Mechanical integrity
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Incident investigation
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Training
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Auditing

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Let's start with a typical document, such as a form used to collect
maintenance information. Some of the problems with this form are:
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It's hard to use, it's inflexible, and it returns bad data because none of the
data has been verified.
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Employees might spend hours filling in the form. Usually, only experienced
personnel can complete this form quickly.
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It provides no integration with other systems, so employees have to track items
using a mostly manual process.
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It is designed to be filled in and printed, making the format inflexible and
paper-based.
ioXpress can be used to move the forms to an electronic format, and solve this
problem.

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ioXpress is available now.

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Please contact ioMosaic for pricing and licensing information.

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Any Windows™-based client computer can use features of an
ioXpress-based Web site, providing that Microsoft Internet Explorer™ browser
version 4.0 or later is used.
For hosting the application, you'll also need Windows™ 2000 Server, or server
access through a fee-based hosting provider.

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To use ioXpress you must first signup using the Register link. You
will receive a confirmation email containing your username and password, but
your account will not be active until ioMosaic verifies your information and
notifies you that your account is active.

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Systems Administrator Questions & Answers
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Neither, ioXpress is a Windows®-based technology that enables clients running a
standard version 4.0 or later browser to collaborate and share information and
documents using a Web site. ioXpress is installed on a server running Windows™
2000 Server or Windows Advanced Server and Internet Information Services (IIS)
5.0, and is accessed on the client using Internet™ Explorer or Netscape™
Navigator version 4.0 and later.

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XML, or Extensible Markup Language, is an open, industry-standard
language for data. Having data in XML means that the information is
transportable and can be easily shared and reused. Using ioXpress to gather
information can thus improve the flow of information throughout the
organization.

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ioXpress runs on a Windows™ 2000 (with Service Pack 1)–based
platform running IIS 5.0. By default, ioXpress™ installs the Microsoft Data
Engine (MSDE) to support the database requirements in dedicated environments,
and uses SQL Server™ for high-traffic or shared hosting environments.

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A single server running ioXpress with MSDE can provide more than adequate
performance at moderate usage levels, supporting hundreds of sites, and thus
thousands of users. However, if you replace MSDE with SQL Server™ 2000, you can
significantly increase capacity, particularly if the database chores are
offloaded to a dedicated database server.

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How do I perform some common tasks?
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